Totango · Senior PM, AI · 2024 – 2025
AI Roadmap for Customer Success Software
Defined and shipped the first AI features for a customer success platform, balancing experimentation pace with enterprise trust requirements.
AI Strategy Enterprise
Context
Replace with the situation.
The problem
Replace with the problem.
What I did
Replace with the decisions.
Outcomes
Replace with the outcomes.
Takeaway
The lesson.